Refund and Returns Policy at galindoslowriderbikes.com, we understand the importance of providing our valued customers with a seamless shopping experience. Our Refund and Returns Policy is designed to ensure that you feel confident and secure when making purchases on our platform. In this article, we will provide you with a detailed overview of our policy, covering aspects such as eligibility, procedures, and timeframes.

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  1. Eligibility for Refunds and Returns

galindoslowriderbikes.com offers refunds and returns on eligible items that meet the following criteria:

  • Items must be purchased from galindoslowriderbikes.com directly.
  • Items must be returned within the specified timeframe (usually 30 days from the delivery date).
  • Items must be in their original condition, unused, and with all accompanying materials (e.g., packaging, manuals).
  • Refunds and returns do not apply to customized or personalized products, perishable items, or products affected by hygiene or sanitation concerns.
  1. Initiating a Refund or Return Request

To initiate a refund or return request, follow these steps:

  • Visit the galindoslowriderbikes.com website and log in to your account.
  • Locate your order history and select the item you wish to return or request a refund for.
  • Follow the on-screen instructions to submit your request, providing a valid reason for the return or refund.
  • Once your request is processed, you will receive a Return Merchandise Authorization (RMA) number via email.
  1. Returning the Item

To return the item, please adhere to the following guidelines:

  • Securely package the item, ensuring it is protected during transit.
  • Affix the prepaid shipping label provided by Psychobars.com to the package.
  • Ship the package to the address specified in your RMA email within the given timeframe.
  1. Refund and Return Processing Time

Upon receiving your returned item, galindoslowriderbikes.com will inspect it to ensure it meets our eligibility criteria. If the item is deemed eligible, the refund or replacement process will begin. The timeframe for processing refunds or replacements may vary depending on your payment method and the item’s availability. Generally, it takes 5-7 business days for credit card refunds to be processed, while replacements may take longer due to product availability.

  1. Communication and Support

Refund and Returns Policy at galindoslowriderbikes.com, galindoslowriderbikes.com will keep you informed of the status via email. If you have any questions or concerns, please do not hesitate to contact our dedicated customer support team, available 24/7 via live chat, email, or phone.